FAQs

Frequently Asked Questions

Sizing Guides

Collar Size Guide
Deluxe Harness Size Guide
How to measure for a Chain Collar
How to measure for a Tactical Collar
How to measure for a Dog Harness

Adjusting

Adjusting your Tactical Collar
Monaco 15mm Dog Necklace Selection
How to use your dog necklace (London & Monaco)

Care

Problems with your Chain Clasp?
How to clean Gold Series collars
How to clean Chains
How to clean tactical collars

Payments & Refunds

Clearpay
How long will my refund take?

Your Order

Returning Your Order
How can i track my order?