Firstly, here is some general advice on the COVID-19 virus pandemic from the World Health Organization. Stay calm, informed, and be careful.


Can I catch COVID-19 from pets?

No. There is no evidence that companion animals or pets such as cats and dogs have been infected or could spread the virus that causes COVID-19.


Is it safe to receive packages from areas where COVID-19 has been reported?

Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, shipped, and exposed to different conditions and temperature is also low.

How to prevent infection

1.Wash your hands frequently.
2.Maintain social distancing (2m is recommended) between yourself and other people.
3.Avoid touching your eyes, nose and mouth to prevent the risk of virus transferring to your body.
4.Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze.
5.Stay at home if you feel unwell with mild symptoms and allow medical facilities to operate more effectively by protecting yourself and others from possible COVID-19 and other viruses.
6.If you develop a fever, cough and breathing difficulty, seek medical advice promptly.
7.Keep up to date on the latest virus hotspots and avoid traveling to these places, especially if you are an older person or have diabetes, heart or lung disease.


High Risk Groups

Older persons and persons with pre-existing medical conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes)  appear to develop serious illness more often than others.


Vaccine, Drug and Medical Treatment

To date, there is no vaccine and no specific antiviral medicine. However, those affected should receive care to relieve symptoms. Possible vaccines and some specific drug treatments are under investigation. They are being tested through clinical trials.


Ineffective Measures

Smoking, wearing multiple face masks, and taking antibiotics is not an effective way to prevent catching COVID-19. Practising social distancing and good hygiene is the most effective way to remain safe.